Understanding Bank Fraud Alerts And How To Respond
Jul 14, 2025 | Security & Fraud
Know how and when to act on suspicious activity
Know how and when to act on suspicious activity
This article provides detailed insight into the topic. Stay tuned for a comprehensive breakdown.
Suspect a Scam or Need Help?
If you think you’ve received a suspicious message or encountered fraudulent activity on your account, don’t wait. Report it immediately and visit our Security FAQs for step-by-step guidance on what to do next.
Security FAQs
See all
If your device is unlocked and not protected by biometrics or passcodes, it may be vulnerable. Always enable device security features and log out after use.
Disconnect from the internet, do not enter any information, and run a malware scan. Then contact our support team to secure your account.
Fraud alerts are sent via SMS, email, or in-app notifications. Ensure your contact information is up to date in your account settings.
Phishing is a fraudulent attempt to obtain sensitive information by pretending to be a trustworthy entity. Avoid clicking on suspicious links, and always verify the sender before responding to emails or messages.
We never ask for your password or full card details via email or SMS. If in doubt, contact support directly through official channels.
