Understanding Bank Fraud Alerts And How To Respond
Jul 14, 2025 | Security & Fraud
Know how and when to act on suspicious activity
Know how and when to act on suspicious activity
This article provides detailed insight into the topic. Stay tuned for a comprehensive breakdown.
Suspect a Scam or Need Help?
If you think you’ve received a suspicious message or encountered fraudulent activity on your account, don’t wait. Report it immediately and visit our Security FAQs for step-by-step guidance on what to do next.
Security FAQs
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We never ask for your password or full card details via email or SMS. If in doubt, contact support directly through official channels.
Disconnect from the internet, do not enter any information, and run a malware scan. Then contact our support team to secure your account.
If your device is unlocked and not protected by biometrics or passcodes, it may be vulnerable. Always enable device security features and log out after use.
Using public Wi-Fi for banking is risky. Always use a secure, private connection or a VPN when accessing your financial information.
Fraud alerts are sent via SMS, email, or in-app notifications. Ensure your contact information is up to date in your account settings.
